Coronavirus: Face to Face Assessments for Health and Disability Benefits

Having been suspended since March 2020, face to face assessments for Industrial Injuries Disablement Benefit (IIDB) benefits resumed in Wales on 26th April 2021.

Face-to-face assessments for Work Capability Assessments (WCAs) (for claims for the additional health amount of Universal Credit and Employment and Support Allowance) and Personal Independence Payment (PIP), resumed in May across England, Scotland and Wales, in line with any local restrictions.

“People will be invited for their appointments by letter, which will clearly set out what to expect at their appointment.

Face-to-face assessments will take place alongside existing paper-based assessments, and telephone assessments (for WCAs and PIP), which will continue to take place where suitable.”

This approach and guidance will be kept under review to ensure the DWP’s operations remain aligned with the latest public health guidance.

There is a guide for those face-to-face health assessment for a Work Capability Assessment, Industrial Injuries Disablement Benefit and Personal Independence Payment during the COVID-19 period which is available here.